Internet provider Aussie Broadband has been ordered to pay $213,120 after the Australian Communications and Media Authority (ACMA) found the company failed to provide customer information to the integrated public number database more than 30,000 times between November 2021 and May 2022.
Telstra has paid an infringement notice of $2.53 million after the Australian Communications and Media Authority (ACMA) found large-scale breaches of rules intended to protect the privacy and safety of customers.
The ACMA has directed Symbio Networks Pty Ltd (Symbio) to comply with customer data obligations after prolonged and large-scale data failures which could have put people in danger, the ACMA advises.
Mobile phone services provider Lycamobile has been penalised $600,000 by the telecommunications industry regulator ACMA after prolonged and large-scale customer data failures, which could have put people in danger.
Phone directory publisher and digital marketer Localsearch Operations has been issued with a formal warning by Australia’s telecommunications regulator ACMA over its publication of an unlisted ‘silent’ number in one of its phone directories.
The telecommunications regulator ACMA has taken action against 15 telcos for failing to provide vital information that supports Australia’s emergency services such as Triple Zero and the Emergency Alert system.
The Australian Communications and Media Authority has told 11 telecommunications providers to comply with their obligations that support emergency service across the country.
A newly registered Industry Code is expected to improve the accuracy of the public number customer database that is relied on by emergency services to help Australians in danger or distress.
The Australian Media and Communications Authority plans to change the Telecommunications Integrated Public Number Database Scheme of 2007 to allow more access by research industries.
Macquarie Telecom has been sanctioned by the Australian Communications and Media Authority for contravening the Telecommunications Act and failing to upload customer data for some of its landline and mobile services to the Integrated Public Number Database (IPND).
The ACMA has issued formal warning to 11 VoIP service providers for failing to ensure that their customer records accurately reflect the residential addresses of customers.
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